Shipping All orders will be shipped via USPS unless otherwise specified. International orders will be shipped or UPS World Expedite or U.S. Postal Service Global Priority or Express unless otherwise specified. Overnight shipments will arrive the next business day (excluding weekends and holidays) and after being processed by Speedy Grip Tools. Most orders are shipped within 48 hours from online order placement.
Express or Priority Orders must be placed by 10AM (PST) Monday-Friday in order to be eligible for that day's Processing and will shipped within 24 hours.
Return or Damaged Goods If you receive an order and any item is damaged, save the package and notify the carrier at once. Then notify Speedy Grip Tools and inform us of the circumstances. Any claim for damaged goods must include the invoice number and be made within 10 days of the receipt of the order. Any merchandise may be returned within 14 days of the invoice date for a full refund, provided it is in the same condition as when it was shipped to you.
All return goods must obtain prior Return Authorization from Speedy Grip Tools.. RA numbers must be clearly written on the outside of all packages. A copy of the original invoice must be included with all returns. There will be a 10% handling and restocking fee for all approved return goods. No handling and restocking fee will apply to defective return goods. We will not accept any return item after 14 days of receipt by customer. NO returns accepted on used items or items that show any sign of wear.